Guide Stick Product Notice
Back in August of 2010, Werner Paddles discovered a potential breakage problem with the t-grip handle on our Guide Stick therefore we immediately halted shipping these paddles. Potential breakage may have resulted from a weakened handle fatigued through strenuous use. Although such breakage was unusual, any likelihood is not acceptable to us or our customers.
We redesigned the handle and began shipping improved Guide Sticks in November 2010. The new paddles have a small letter stamped on the handle just above where the handle meets the shaft.
If your Guide Stick does not have a letter stamped just above where the handle meets the shaft please contact our Customer Service team at 1.800.275.3311 to arrange a replacement. We will issue a return shipping label and cover all costs associated with your return and replacement paddle shipment.
Please note that this Guide Stick Roundup does not impact any other Werner Premium Canoe Paddle. We are sorry for any inconvenience that this may cause.
Please do not hesitate to call our Customer Service team at 1.800.275.3311 if you have any questions.