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How can I get a catalog?
Our website is an electronic version of our catalog and provides additional design information, is a great resource for general paddling information and has a fun interactive Paddle Fit Guide. You can also download a PDF version of our current catalog by clicking here. If you wish to have a printed copy of our catalog mailed to you email us your name and address at info@wernerpaddles.com. In your email please let us know how you got our web address and be sure to type "Catalog Request" in the subject header of your e-mail.
Or you can always call us at 800 275-3311. How do I locate the nearest store?
Click "Find a Store" on our menu.
What if there isn’t a store in my area?
Check out our Buy Now button it links to retailers who offer internet sales for each of our products. Each of these retailers is happy to ship your new paddle directly to you.
Can I purchase direct from you?
We only sell through authorized Werner Paddle Dealers and via our Buy Now link on our website.
What is the benefit of a carbon paddle?
Light swing weight and stiffness. The stiff nature of carbon allows us to use less material, thus lighter swing weight, while still achieving our high specification standards for performance, durability and strength.
How do I care for my Adjustable Ferrule?
You can keep your Adjustable Ferrule System working at peak performance by following three simple steps.
Step 2. Store your paddle hanging apart with blades up. Step 3. NEVER use a lubricant on your ferrule! Our ferrules don’t like lubricants but they love lots of water! Click on this link for our instructional video on proper ferrule maintenance. Can you retro-fit my paddle with the adjustable ferrule system?
No. The shaft used with our Adjustable Ferrule System is different than the shaft used with our other ferrule systems. The shaft has been specially modified to accommodate the precise fit of our Adjustable Ferrule System.
Do you sell ferrule kits?
No. To ensure the performance and reliability of your two-piece paddle meets your expectations we do all ferrule conversions and repairs at our factory.
Can I get a new blade put on my paddle?
In most situations we can replace a blade for approximately half the cost of a paddle. Each situation is unique and must be evaluated by our repair department. Please call us at 800 275-3311 to review your situation.
I have a repair and warranty question. What should I do?
Please email repairs@wernerpaddles.com or call us at 800-275-3311 for a Return Authorization number before sending any product to Werner Paddles. Werner Paddles extends a one year warranty from the original date of purchase for defects in material and workmanship. If your paddle repair is not covered under our warranty we can usually repair it, depending on how old the paddle is, for a reasonable charge. The turn around time is usually two weeks plus shipping time.
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